Shipping costs are calculated based on the volumetric weight of the package. The base cost is €10.99 in Italy. For international shipments, costs are calculated per individual package.

The order is always accompanied by a tracking code provided by the courier. By entering the tracking code in the search bar on the courier’s website, you can check the status of your shipment.

We ship worldwide. For some countries, a specific quote is required.

You must contact customer service promptly and inform them of the change of address.

We use GLS, UPS, and FedEx couriers for national and international shipments.

Before delivery, you will receive an email/text from the carrier to confirm the delivery. You can request a change in delivery time and location. You can also schedule delivery at an access point near your home.

Customer service will contact you to arrange a new shipment. You will be asked to pay for shipping again.