Good morning, you can return an item by sending an email to customer service within 15 days of purchase. Please include all order details and the reason for the return. Please attach photos of the product to better clarify the reasons for the return. Our customer service team will process your request.

You can return an item by sending an email to customer service within 15 days of purchase. Please include all order details and the reason for the return. Attach photos to further clarify the reasons.

You can return an item by sending an email to customer service within 15 days of purchase. Please include all order details and the reason for the return. Attach photos to further clarify the reasons.

All products benefit from a return policy. Each returned product will be inspected for integrity and functionality. If the return is successful, a refund will be issued as per the internal procedure described.

You can return an item by sending an email to customer service within 15 days of purchase. Please include all order details and the reason for the return. A refund will be processed within 10 days of receiving the returned item.

Your order is always accompanied by a tracking code provided by the carrier. You can track your package at any time.

You can return an item by sending an email to customer service within 15 days of purchase. Please include all order details and the reason for the return. In the event of a missing item, omission, or error attributable to us, we will collect the item and issue a replacement/refund.

If the packaging is damaged, broken, or otherwise defective, please sign a “reserved delivery” form. This will allow us to file a dispute with the shipping company. Take detailed photographs of the package and the damaged product. Include your order number and email the information to customer service.

The product may be returned; shipping costs are the responsibility of the customer. If the product does not conform to the listing or has any defects, please contact customer service to assess the individual case.

The refund will be made minus any applicable import taxes and the cost of the initial shipment.

The package must be carefully packaged and handled with the utmost care. Wrap the product in bubble wrap or soft material, then place it in a cardboard box properly sealed with packing tape.

Before proceeding, each product will be checked for integrity and functionality. If the product is found to be defective, customer service will promptly contact the customer for clarification.
If the inspection is successful, payment will be processed within 10 days. The payment method will be the one used for the purchase, unless otherwise agreed.

In the event of a refund due to an incorrect purchase or a change of heart on the part of the buyer,
a voucher will be issued that can be used at our shop.
The voucher will be net of shipping costs and any re-importation fees.

In the event of a refund due to an incorrect purchase or a change of heart on the part of the buyer,
a voucher will be issued that can be used at our shop.
The voucher will be net of shipping costs and any re-importation fees.