Good morning, you can finance your purchase through our finance company or with the three-payment offer via PayPal. (Options currently being activated)

Please verify that your credit card number and expiration date are correct. Please note that the card is valid for Visa, MasterCard, American Express, and Maestro.

Once we receive your payment, we will immediately send you an order confirmation.

Sometimes, your bank will place a hold on your credit card for a security period to ensure you actually intend to complete the purchase. This is especially true if you don’t usually shop online; if you’re trying to make multiple purchases in a short period of time; or if your card is too new.

We recommend contacting your bank to let them know you attempted to purchase online. This way, they can confirm your identity and enable the card. In any case, if the error message comes from the bank in question and not from our store, we recommend calling your bank first to find out more about the issue.

For orders shipped to countries within the European Union, VAT is already included in the product price displayed on the website.

For orders shipped to countries outside the European Union, neither VAT nor sales tax are included in the product price displayed on the website, and we will not charge any taxes. However, packages may be subject to customs duties and import taxes in the country to which the order is being shipped. The courier will charge any applicable taxes or customs charges directly. Since taxes and customs charges may also depend on the product category and the declared quantity, we are unable to provide further details. We recommend that you consult your local Customs office, who will be happy to assist you with further information.

Used items sold in Italy are exempt from VAT. Regulatory reference N5 art. 6 DL 41/95

For orders shipped to countries within the European Union, VAT is already included in the product price displayed on the website.

For orders shipped to countries outside the European Union, neither VAT nor sales tax are included in the product price displayed on the website, and we will not charge any taxes. The European Union does not regulate VAT differently for new and used products. However, packages may be subject to customs duties and import taxes in the country to which the order is being shipped. The courier will charge any applicable taxes or customs charges directly. Since taxes and customs charges may also depend on the product category, as well as the declared quantity, we are unable to provide further details. We recommend that you consult your local Customs office, which will be happy to assist you with further information.

Our prices are the same for B to B and B to C.

Alcuni prodotti possono avere sconti particolari. Queste campagne vengono seguite dal nostro ufficio competente.

No, there are no additional costs on our part beyond those indicated in the cart.

For orders shipped within the European Union, the price on our website will be the final cost to you. There will be no additional VAT or customs duties charged upon delivery by our couriers.

Only for orders shipped outside the European Union, you may be charged customs duties and taxes for items purchased from our store. Taxes may depend on where your order is shipped, the type of items purchased, their value, and the weight of the package. Different countries may have different tax policies for specific products.

To avoid unexpected surprises, please note the following:
– Contact your local post office or customs office to learn more about customs duties and taxes in your country.
– Import duties, taxes, or other customs charges are normally collected by the shipping company upon delivery. Import duties and handling fees are not our responsibility. Customs duties and taxes are never covered by our company. If you refuse to accept delivery and we have to return the product, you will be responsible for the courier and any customs fees, not including any refund we issue.
– Our company is not responsible for delays caused by the customs department.

Here are some helpful tips:
There are no laws preventing you from placing smaller orders to stay under the import duty threshold; simply check the limit to avoid customs and duties.

Once you place your order, you have 5 days to process your payment. After the 6th day, your order will be canceled.